The return of goods will only take place with the express approval of us - Cult-Werk GmbH - and can be carried out within 14 days of receipt of the goods! In any case, the return must be carried out freight prepaid. When returning/returning goods, the customer is liable for the correct packaging of the goods, which should be done with the original packaging. Damaged, already installed or defective goods cannot be returned.

A goods credit will only be issued after the returned goods have been thoroughly examined and with our consent to take them back. All other parts are excluded from return. Goods with a net value of less than 50.00 euros will generally not be taken back for a goods credit.

The return of individual and custom-made products is excluded. Parts that are not registered by the TÜV even though a TÜV report is available (as the TÜV regulations sometimes change several times) will not be taken back. Special and promotional offers are excluded from return.

You can download a cancellation form in PDF format here:    Cancellation_Form